Support · Help centre

Frequently asked,
clearly answered.

Everything men ask before, during and after starting care with Luvomen, across doctors, the consultation process, treatments, product usage, ingredients, safety, privacy, billing, payment methods, shipping and delivery.

Questions

Getting started

5 questions

Doctors & consultations

5 questions

Treatments & products

6 questions

Privacy & discretion

5 questions

Orders, billing & delivery

6 questions

Clinical & safety

4 questions

Support & account

4 questions

Product questions

20 questions

Product usage

6 questions

Ingredients

6 questions

Doctor consultation process

6 questions

Shipping & delivery

6 questions

Payment methods

6 questions

Safety & precautions

6 questions

Still have a question?

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privately, in minutes.

Prefer email? Write to support@luvohealth.com and our care team will get back within one business day.

Frequently asked,
clearly answered.

Getting started

Doctors & consultations

Treatments & products

Privacy & discretion

Orders, billing & delivery

Clinical & safety

Support & account

Product questions

Product usage

Ingredients

Doctor consultation process

Shipping & delivery

Payment methods

Safety & precautions

Talk to a Luvomen doctor,
privately, in minutes.

Medical disclaimer

Supplements

Prescription medicines

Eligibility

Getting started

01What is Luvomen?

02Who is Luvomen for?

03Do I need a referral or existing prescription to start?

04How long does the assessment take?

05Is there a fee to sign up?

Doctors & consultations

01Are these real doctors, and are they licensed in India?

02How does the video consultation work?

03Can I choose or change my doctor?

04What happens after the consultation?

05Do you offer in-person visits?

Treatments & products

01What does Luvomen treat?

02Are Luvomen products safe?

03How fast does treatment start working?

04Can I take more than one treatment together?

05What if a treatment does not work for me?

06Are there side effects?

Privacy & discretion

01Will my family, partner or employer see any of this?

02How is my medical data protected?

03Is my consultation confidential?

04What does the packaging look like?

05Can I delete my account and data?

Orders, billing & delivery

01How does billing work?

02What payment methods are accepted?

03How long does delivery take?

04Do you deliver everywhere in India?

05Can I pause or cancel my subscription?

06What is your refund policy?

Clinical & safety

01What if my symptoms are not really a medical issue?

02Do you order lab tests?

03Can I use Luvomen if I have a chronic condition?

04What if I have an emergency or a severe side effect?

Support & account

01How do I contact support?

02What are your support hours?

03Can someone help me choose a plan before I pay?

04How do I update my address or payment method?

Product questions

01Luvo Blue: How soon will I notice results?

02Luvo Blue: Do I need a prescription?

03Luvo Blue: Can I drink alcohol on Luvo Blue?

04Luvo Blue: Is it safe long-term?

05Luvo Blue+: How is Blue+ different from Blue?

06Luvo Blue+: How long before intimacy should I take it?

07Luvo Blue+: Can I take it every day?

08Luvo Blue+: Any food restrictions?

09Luvo Extend: Is Dapoxetine an antidepressant?

10Luvo Extend: When do I take it?

11Luvo Extend: How much longer will I last?

12Luvo Extend: Are there side effects?

13Luvo Prime: Is this a testosterone booster?

14Luvo Prime: When will I see results?

15Luvo Prime: Can I take Prime with Luvo Blue?

16Luvo Prime: Is it safe with other supplements?

17Luvo Boost: Will it raise my testosterone?

18Luvo Boost: Who is it for?

19Luvo Boost: How long until I feel a difference?

20Luvo Boost: Any side effects?

Product usage

01How do I take Luvo Blue for the first time?

02Should I take Luvomen products daily or only when needed?

03What should I do if I miss a daily dose?

04Can I split or crush the tablets?

05Can I take the medicine with food?

06How should I store Luvomen products?

Ingredients

01Are the active ingredients clinically proven?

02Do Luvomen products contain steroids or hormones?

03Are the products vegetarian or vegan?

04Do the products contain sugar, gluten or artificial colours?

05Where are the ingredients sourced?

06Can I see the full ingredient list before I buy?

Doctor consultation process

01How do I book a consultation with a Luvomen doctor?

02What documents should I keep ready?

Talk to a Luvomen doctor,
privately, in minutes.